Contact info:

Phone-Fax, Mail-Email...

Before calling or emailing us, please make sure the answer is not there in our Frequently Asked Questions page.

STOP! Please click on the following links if your question is about:

• Cultivation questions and Plant ID
• Availability, prices, ordering and order questions, payments
• Shipping cost & shipping info
• Order status
• Directions

Our company Top Tropicals LLC (d.b.a. TopTropicals.com) is a certified nursery, State of Florida Registration # 47233199.

Fax

(954) 252-4442. You may fax your order using this form.

Phone
Business hours: Mon-Sat 9 am - 4 pm EASTERN TIME. We are closed on Sunday!!!
Please do not call before or after business hours. We work very hard and we need some rest. Thank you for understanding.

• Cultivation questions: For cultivation consultation, please refer to this page.
• Order questions. For urgent assistance regarding changes in your order, shipping address verification, etc. please email us and we will get back to you shortly. Otherwise, call us at 941-575-6987 (Nursery and shipping Dept) Mon-Fri from 9 am to 4 pm Eastern Time. Remember that you can always check your order status 24/7 from Order Status Page.
• Claims: EMAIL ONLY! We accept all claims only in written form, and only within 3 days after order delivery. Email or fax, please.
• Phone messages. If you are calling us during our regular business hours and hear an outgoing message, this means we are either out on the field or helping other customers. In this case, we strongly suggest you to try your call later rather than leaving a message that can be buried within hundreds of others. Every call is important to us, however we can only do so much a day.
• Payments. We can accept payments on the phone, however, for faster processing and accurate spelling of your billing and shipping address, we recommend you to use our shopping cart with secure online payment.

E-mail

Before clicking on E-mail link below, please review the following:

• Timing. We are experiencing an extremely high volume of orders and questions. Please give us some time to respond (normally 1-2 days). All letters will be answered in order they were received. Thanks for your patience!
• Spam-blockers. Please note that if you use anti-spam programs and blockers, you need to varify/include our email addresses and into your "friends list", otherwise we can't guarantee a responce to your letter. Some of our emails to our customers return back because of spam-blockers.
• Plant ID. Due to high numbers of emails with picture attachments for plant ID cloggin our email server, we had to set up a large file filter. See more info how to send us a plant photo.
• Please do not e-mail us your credit card information! It's not safe.
• Email addresses: Only two email addresses are set to receive emails regarding our online store: and .  Please use only these addresses to email us. We support required "web-administration" email addresses but please use them only if you email us regarding webserver administration issues.

(please read info above before clicking on email link!)

Mailing address

Top Tropicals Botanical Garden
47770 Bermont Rd, Punta Gorda, FL 33982, USA
Directions

If you would like to mail your order/payment, please print out a shopping cart contents with shipping address entered in required fields.
We are unable to process your order without your name, address, and items name as they appear in OUR online store.
You may use an order form as well.

For Local Customers

If you live close-by or visiting SW Florida, you are welcomed to visit us, see directions.

Thank you for your business with us!